Black Canyon Foods, LLC
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HERE'S HOW HOME DELIVERY WORKS:

SPECIAL NOTE: Clicking the "add to order" button will add an item to your order and begin the delivery process. Only click the "add to order" button if you're placing an order for delivery. Thanks!

1. REGISTER ON-LINE
  • Enter your contact and delivery information. No payment information will be collected from you at this time.
  • Be sure to type instructions on how to find your house and any permanent delivery instructions such as "the cooler is inside the garage".
  • We encourage you to "opt in" for our newsletters & specials. We generally send one email each week letting you know that the shopping center has been updated and alerting you to new products and announcements. We try to include recipes, tips & other helpful information. We also use this email system to provide delivery updates or other important news. If you "opt out" you may miss some information that you want. This does not affect your ability to receive your billing notice via email.  
2. PLACE YOUR ORDER
  • Click here to visit the Delivery page for order deadlines and delivery schedule. If you miss the deadline we will work with you to take your order late. If you are cancelling for the week you may still get your delivery if you miss the deadline. 
  • If you'd like to set up a standing order you may do that online. This is the order we will automatically deliver to you if we don't hear from you. This way you know you'll always get your staple items. Just don't forget to cancel if you're going to be gone.
  • You can cancel or change your order anytime before your order deadline.
  • You can add on to your standing order every week and/or change it anytime you like.
  • Note any special product or delivery instructions when you submit your order.
  • We request a small minimum order - Click here to check the Delivery page for your minimum, we're sure you'll find lots of goodies that you want!

3. WE DELIVER YOUR ORDER TO YOU

  • Leave your cooler out the night before your delivery.
  • Put ice or blue blocks in your cooler to keep your goodies cold in the warmer weather.
  • Put a couple of towels in your cooler so we can wrap your more perishable items to insulate them. 
  • Put your empty paper egg cartons in your cooler. We can reuse them if they are clean!
  • Put your empty produce boxes with your cooler.  We can reuse them if they are clean!
  • We will deliver to your work or a friend if that works best for you.
  • We will be glad to put your order in a frig in your garage or house, just ask.
  • The delivery/fuel charge is small and used to help offset the cost of gas, repairs & maintenance and the cost of delivery or picking up our local products. Click here to visit the Delivery page for more information.

4. PAY FOR YOUR ORDER

  • Leave an estimated payment for the current week's delivery in your cooler or use paypal or use your bank's billpay feature. Our shopping program calculates your sales tax, but you may have items that need to be weighed, if so your invoice will not exactly match how much you will owe. This is why we ask for an estimated payment.
  • If you leave a cash payment please put it in a sealed envelope and write your name and the amount paid on the envelope.
  • If you leave a check payment please be sure to write the name on the check that matches the name on your account so we know who the payment belongs to.
  • Your account is updated on or before Friday each week. We send an email to let you know what your remaining balance is for the week. You can also log into your account to see your balance and all of your weekly bills. It will show your account balance, after your estimated payment, and it generally won't be too much that you owe us or we owe you (unless you ordered a lot of meat that needs to be weighed, then it will be more).
  • Either mail in your remaining payment or add it to your next week's estimated payment for us to pick up.
  • We have Paypal as an electronic payment processing option if you'd like to use it. There is a fee to use this service as we pass along the fee we are charged. This way only folks who prefer to use the online payment system pay the fee and we can continue to keep our prices the same.
  • I'm sorry to have to add this info - Payment Terms: An estimated payment is due upon delivery with the remainder of the account paid by or with the following week's delivery. if it has been 15 days since your delivery and your bill is not paid there is a $5 late fee per week. There is a $20 fee if your bank returns your check unpaid. If we are forced to send your account to collections there are additional fees. By placing an order you agree to these terms.
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